Delivery & Returns

 
RETURNS
We accept returns within 14 days of purchase.
To return an item please email: hello@elmpaper.com.au with your order ID.
We will credit your original method of payment with the price of the returned goods, excluding delivery unless goods were damaged in transit or not as ordered. On an exchange delivery will be charged.

Returns address: 517B Magill Road, Tranmere, South Australia, 5073
Please note all sale items are final.

DELIVERY
Australia
We deliver Australia wide using Australia Post and couriers depending on your location. Orders are dispatched within 1-2 working days and are generally delivered between 2 -7 business days outside of peak seasonal periods. Allow extra time from mid November - December. All items ship from fulfilment in Adelaide, Australia.

International
Please note we ship to the below locations:
Singapore, United Kingdom, New Zealand, United States
Parcels are shipped using Registered Post International. 
Please allow 5 - 21 working days depending on the destination.
Orders placed on a weekend or public holiday will be processed on the next business day.

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