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RETURNS
We accept returns within 14 days of purchase.
To return an item please email: hello@elmpaper.com.au with your order ID.
We will credit your original method of payment with the price of the returned goods, excluding delivery unless goods were damaged in transit or not as ordered.
Exchanges: We are not able to process an exchange, a direct refund via the original payment method will be processed.

Returns address: 517B Magill Road, Tranmere, South Australia, 5073
Sale items: Please note all sale items are final.


DELIVERY
Australia
We deliver Australia wide using Australia Post and couriers depending on your location.
Orders are dispatched within 1-2 working days and are generally delivered between 2 -7 business days outside of peak seasonal periods.
Allow extra time from mid November - December.
All items ship from fulfilment in Adelaide, Australia.

International
Please note we're not currently delivering to countries outside of Australia.

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FAQ

Here you will find the answers to your most frequently asked questions.
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